What do reviews say about carpet?

Tom's Guide says the mop arm retracts on top of the robot, so carpets stay completely dry.

What do reviews say about obstacles?

Tom's Guide saw it steer around power strips, shoes and fake pet waste.

What do reviews say about problems?

Best Buy buyers report navigation, Wi-Fi and charging issues; 70 of 264 gave one star.

Home & Kitchen · Robot vacuums · 264 reviews · 2 sources

iRobot Roomba Combo j9+

Best for: homes with lots of carpetPremium

Thorough vacuuming and a mop arm that lifts off carpet, with good obstacle dodging. Pricey, and buyers report glitches.

Tracking since Sep 2026

Buy if

You have rugs next to hard floors
Pets leave messes on the floor

Skip if

You want a self-washing mop
You want a reliable budget pick

How it scores

Performance7.4

Ease of cleaning6.0

Value6.0

Noise5.2

Price

$999–1,399

You pay for: Premium; often on sale

Reviewed Sep 2026 · 0 new reviews since · score unchanged

What people love

Most mentioned by reviewers

Cleaning resultsVacuums and mops thoroughly

MappingSmart room maps

Quiet runningSome find it quiet

What people complain about

Most mentioned by reviewers

NavigationGets stuck or slow routes

Wi-Fi dropsLoses connection at times

BatteryCharging faults reported

Reviewers disagree on

Mop never wets carpetPad must be washed by hand

Alternatives

Same price · $999–1,399

Ask about this product

Sources

Best Buy
Tom's Guide
Reviewed Sep 2026

AI summary of public reviews, not a recommendation.